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San Antonio District Office
615 E Houston St. Suite 298
San Antonio, TX 78205
United States
Phone: 210-403-5900
Fax: 210-403-5936
TTY/TTD: 210-403-5933
Hours of Operation:
Monday through Friday from 8:00 AM to 4:30 PM
Social Media Strategies for Crisis Communications Presented at Free Webinar

Advisory Date: Thursday, January 30, 2014
Release Number: MA14-03 So. Fla.
Contact: Carol Chastang (202) 205-6987

WASHINGTON – Communicating a key message to your staff, clients and business partners in a timely and accurate manner is essential when a disaster strikes.  Increasingly, organizations are relying on social media to get ahead of and dispel misinformation that can lead to a tarnished reputation, and even failure of the company.


Get tips on creating a crisis communications plan using social media during the Feb. 11 webinar co-hosted by Agility Recovery and the U.S. Small Business Administration.  The discussion will include:


  • Effective uses of various social media channels
  • Simple first steps toward building a crisis communications plan
  • Best practices based on recent disasters


A question and answer session will follow the presentation.


“South Florida businesses can benefit from this webinar in order to prepare for the upcoming tropical storm season,” said SBA South Florida District Director Francisco “Pancho” Marrero.  “This webinar and others presented weekly by the SBA South Florida district staff are designed to help small business owners and entrepreneurs whose busy schedules might not allow them to leave work for a more traditional workshop.” 


Since 2009, the SBA has partnered with Agility Recovery to offer business continuity strategies through its “PrepareMyBusiness” website. Visit to check out past webinars and to download helpful disaster preparedness checklists.


The SBA provides disaster recovery assistance in the form of low-interest loans to homeowners, renters, private nonprofits and businesses of all sizes. To learn more, visit

WHAT:          “Social Media and Disaster Recovery”


WHEN:          Tuesday, Feb. 11, 2014 – 2 to 3 p.m. EST


HOW:             Space is limited. Register at

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