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Wyoming District Office
100 East B Street, Federal Building, Room 4001 P.O. Box 44001
Casper, WY 82602
United States
Phone: 307-261-6500
Free Workshop Offered on Customer Service Excellence!

Advisory Date: Monday, November 5, 2012
Release Date: Wednesday, October 24, 2012
Release Number: 12-36
Related State:
Wyoming
Contact: Deb Farris

Come join us at the Fort Washakie Business Roundtable and learn the secrets to providing great customer service!  You might be surprised at how easy it can be to wow your customers and gain their loyalty!  Lynne McAuliffe, Dean of Workforce and Community Education will lead a lively discussion which will include topics like:

                        When does customer service begin and end?

                        Is the customer always right?

                        What does excellent service look and feel like?

                        How can we all improve service?

Lynne is currently the Assistant Dean in charge of Workforce and Community Education at Central Wyoming College.  In her position, Lynne is charged with designing, delivering and hosting seminars, trainings and events for groups of all sizes.  She is a Certified Workforce Development Professional and has served as Vice President of an eighty million dollar corporation.

Please join us on November 14, 2012, at 11:45 a.m. in the conference room at the Frank B. Wise Business Plaza, 3 Ethete Road, Fort Washakie, Wyoming.  Lunch will be provided so please call the Wind River Development Fund at 307-335-7330 and reserve your seat!

Fort Washakie Business Roundtables meet on the second Wednesday of each month and are sponsored by the Atlantic City Federal Credit Union, the Wind River Development Fund and the U.S. Small Business Administration.  For more information about the roundtables, email debra.farris@sba.gov or call her at 307-261-6510. 

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