Below is a listing of all SBA information systems containing personally identifiable information (PII). SBA values its employees’ and contractors’ personal information contained in records or information systems, and will continue to do all it can to protect it in accordance with the E-government Act of 2002. This Act requires all Federal agencies to assess the impact of all new and revised information systems. PIAs also allow us to clearly articulate to the public how the agency handles its information. In addition the PIA discusses how we address privacy concerns and safeguard our information.

1. Business Development Management Information Systems
2. Contract Management Systems
3. Disaster Credit Management System
4. HUBZone
5. Loan Accounting System
6. Loan/Lender Monitoring System
7. Loan Management and Accounting System
8. Microloan Data Entry System
9. TechNet
10. TeamMate Automated Audit Documentation System
11. HSPD-12
12. eVersity EEO Management System
13. iComplaints EEO Management System
14. Auditing Information Management System
15. GoalOwner
16. Investigations Management Information System
17. 7(a) Loan Guaranty Processing System
18. CRM - Correspondence Management
19. Oracle Administrative Accounting System/JAAMS
20. E8(a)
21. Customer Relationship Management (CRM)
22. Financial Management System (FMS)
23. Customer Service Center Telecommunication System (CSCTCS)
24. Office of Hearings & Appeals Case Tracking System (OHACTS)
25. Surety Bond Gurantee/Preferred Surety Bond
26. Freedom of Information Act (FOIA) Case Tracking System
27. Central Servicing Agent/Fiscal Transfer Agent Secondary Market System (CSA/FTA)
28. E-Lending
29. SBA LAN/WAN