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Information Technology Strategic Plan

The Small Business Administration (SBA) Information Technology (IT) Strategic Plan reflects the Agency’s dedication to optimizing and maintaining SBA’s IT infrastructure, identifying areas for IT efficiency and innovation, and investing in the IT workforce. We recognize that IT is a critical enabler that supports SBA’s mission to grow businesses and create jobs. The IT Strategic Plan directly aligns with goals from the SBA Strategic Plan. The plan also incorporates significant elements of the 25 Point Implementation Plan to Reform Federal IT Management. Our framework follows the approach of the 25 Point Plan by building efficient IT management practices and guiding the use of IT resources for decision making, rather than focusing on specific technologies and initiatives.

This IT Strategic Plan was developed jointly by the Office of the Chief Information Officer (OCIO) and IT leaders from program offices throughout SBA. Our collective efforts across the Agency provide the means for ongoing IT transformation. Our framework builds on best practices in IT investments and governance in an environment of evolving demands and rapidly advancing technology. We have identified targeted outcomes for the major activities to be pursued over the next two years. These activities engage our customers and stakeholders and emphasize accountability and transparency.

As an agency with a challenging mission, IT leaders across SBA work together to provide key IT solutions. SBA is committed to taking the next steps in IT innovation to support the small business owner’s need to grow their businesses, create jobs, and increase global competitiveness.

To read the plan, click the attachment below.