Michele Chang is Deputy Chief of Staff at the U.S. Small Business Administration. Working alongside the SBA Administrator & Deputy Administrator, she oversees the day-to-day operations, personnel, and decision-making processes at the Agency, which has more than 2,000 employees in all 50 states.
Ms. Chang previously served as Senior Advisor in the Office of Government Contracting and Business Development. In this position, she worked to support thousands of small businesses every year as they competed for over $500 Billion in federal prime contracts.
Prior to joining SBA, Ms. Chang was an Engagement Manager with McKinsey & Company, a global management consulting firm. She was based in McKinsey’s Chicago office and specialized in developing marketing and merchandising strategies for Fortune 500 clients in the retail and consumer products industries. She also worked in the firm's public sector practice, where she helped re-shape the strategy of a charter school organization and worked on Chicago’s efforts to host the 2016 Olympics Games. Ms. Chang previously worked as a consultant at PricewaterhouseCoopers in San Francisco. In that role, she helped companies identify and implement tactics to make their business processes more efficient and effective. She also worked at PepsiCo in the marketing and brand management function of Gatorade.
Ms. Chang earned her bachelor’s degree from the University of California, Los Angeles in Mathematics/Applied Sciences. She also earned her M.B.A from the University of Chicago Booth School of Business.