Fax Orders (703) 321-8547
For assistance call (703) 605-6050.
Mail Orders
Send orders to NTIS, Springfield, VA 22161, USA. Do not mail RUSH
orders.
RUSH Service
RUSH service is available for an additional fee by calling 1-800-553-6847.
RUSH orders are usually shipped the next business day
by overnight courier in the U.S. or by air mail outside the U.S.
Do not mail RUSH orders.
Methods of Payment
Customers may pay for NTIS products by: (1) American Express,
MasterCard, or VISA; (2) an NTIS Deposit Account or (3) check or
money order, payable to NTIS in U.S. dollars drawn on: a U.S.
bank; an international bank with a U.S. address on the check; a
Canadian bank.
Handling Fee
See chart under price list. Fee does not apply to RUSH service,
SRIM, subscriptions, standing orders, QuikSERVICE, and pickup
orders. Documents downloaded directly from FedWorld are exempt
while all other documents ordered from FedWorld are subject to
the new fees.
Postage &;Shipping
Printed reports and microfiche copies are shipped surface mail
unless air mail is requested. For air mail service to Canada and
Mexico add $4 per printed report and $1 per microfiche copy.
Other countries add $8 per printed report and $1.25 per
microfiche copy. Computer products are shipped by air courier as
part of the regular handling fee. Please check with the NTIS
Sales Desk for fees for tapes and diskettes at (703) 605-6000.
Tracing an Order
For questions about orders, write, fax or call our Customer
Service Department at (703) 605-6050 between 8:30 a.m. and 5:00
p.m., eastern time, Monday through Friday.
Refund Policy
Although NTIS cannot accept returns for credit or refund, we will
gladly replace any item you requested if we made an error in
filling your order, if the item was defective, or if you received
it in damaged condition. Just call our Customer Service
Department at (703) 605-6050.
Original Copies
NTIS reprints directly from the master archival copy after the
original stock of a technical report is exhausted. These
printed-to-order copies are the best possible reproductions.
* A01 for microfiche is $9.00
A02 for microfiche is $12.50
Discounts for paper copy "A" code reports are available. When ordering 5 to 100 copies of the same publication, to be mailed to the same address, an automatic discount of 25 percent is provided. Call the NTIS Sales Desk at (703) 605-6000 for discount information on orders over 100 copies.
These prices are for the United States, Canada, and Mexico only. For the most recent schedule for all other price codes, write or call (703) 605- 6000 and request PR-360-3 for customers in the United States, Canada, and Mexico and PR-360-4 for customers in other countries.
Prices are effective July 11 1994.
Prices are subject to change.
Value of Order Handling Fees
$10.00 or less $2.00
$10.01 - $50.00 $4.00
$50.01 - $100.00 $6.00
Over $100 $8.00
Please add $2.00 to above for orders sent outside of the U.S..
Canada, and Mexico,
Last Name/First Initial___________________
Title/Phone_______________________________
Company/Organization______________________
Address___________________________________
City/State/Zip____________________________
2. Method of Payment
___Charge my NTIS Deposit Account
___Check/Money order enclosed for $______
___Purchase order attached ADD $7.50
Purchase Order No.__________________
Charge my Amer. Express/Visa/MasterCard
Account No./Exp.____________________
Signature:(Required to validate order)
3. Order Selection
QUANTITY
Enter order number(s) Printed Micro- UNIT TOTAL
copy fiche PRICE PRICE
1 CDI
2. CDI
3. CDI
4. CDI
5. CDI
6. CDI
Regular Service Handling Fee per order_____________
(see chart)
Purchase Order Fee if required ($7.50)_____________
Grand Total_____________
Prices are subject to change
Handling Fees:
Value of Order Handling Fees
$10.00 or less $2.00
$10.01 - $50.00 $4.00
$50.01 - $100.00 $6.00
Over $100 $8.00
Please add $2.00 to above for orders sent
outside of the U.S., Canada, and Mexico.
For a free copy of the NTIS Catalog of Products
and Services, please call the NTIS Sales Desk at (703)605-6000
and ask for PR-827CDI.