Jump to Main Content
USA flagAn Official Website of the United States Government
SBA News and Views

Blogs.SBA News and Views

Register

Success With Online Reviews Tour = Great Success!

Comment Count:
5

Comments welcome on this page. See Rules of Conduct.

Success With Online Reviews Tour = Great Success!

By Stephen Morris, SBA Official
Published: June 11, 2014

Editors note: This article was originally posted on the Official Yelp Blog.

Yelp and the U.S. Small Business Administration (SBA) hit the road back in January to educate small business owners across America on what it takes to have success in a world where more consumers are using online reviews to make purchasing decisions.

DCB_8759BenHider140113.jpg

We concluded our Success With Online Reviews tour last week in Miami, where we were joined by partners from the Small Business Development Center, the Coral Gables Chamber of Commerce, and 880 AM the Biz radio host, Pete De La Torre, who broadcasted live from the event. Our panelists included Vic Ruiz, owner of Sweet Dogs, the highest rated hot dog joint on Yelp in Miami, and Julio F. of the Miami Yelp Elite squad. Vic told the audience he built his online reputation by focusing on solid customer service and a great product. As he puts it, “I don’t ask for reviews, I let my food speak for itself.” Julio (who has written over 200 reviews) says he’s motivated to write reviews for the same reason many other Yelpers get involved on our site -- a desire to share his experiences with the community in the hopes it helps them find great local businesses.

Collage of business owners

From Portland, OR to Atlanta, GA, the Success With Online Reviews tour hit seven major cities and featured two nationally webcasted events. Several thousand small businesses registered for these workshops and attendees walked away with some valuable insights.

Want to learn more but didn’t get a chance to join one of these events? Don’t worry, there are still plenty of opportunities for small business owners to learn valuable online marketing tips. Yelp hosts free webinars every other week which businesses can register for here. Meanwhile, the U.S. Small Business Administration just announced the schedule of events for National Small Business Week which will be held May 12-16, 2014. For future updates on the Success With Online Reviews initiative, be sure to check out www.sba.gov/onlinereviews.

About the Author:

Stephen Morris

SBA Official

Stephen Morris is online media coordinator for the U.S. Small Business Administration where he manages digital outreach to the small business community.

Comments:

Several thousand small businesses registered for these workshops and attendees walked away with some valuable insights. [This post was edited to remove a link. Please review our Community Best Practices for more information about how best to participate in our online discussions. Thank you.]
Customer service , great product and reviews do important to business.SBA give a lot of opportunities of our compact company owners to study useful online advertising guidelines.
You are absolutely right, Digital marketing is helping every business.
It’s true .These events give the lots of opportunities of small business owners to learn valuable online marketing tips. We should join these workshops to improve our business. Thanks.
Several thousand small businesses registered for these workshops and attendees walked away with some valuable insights. [This post was edited to remove a link. Please review our Community Best Practices for more information about how best to participate in our online discussions. Thank you.]

Leave a Comment

You must be logged in to leave comments. If you already have an SBA.gov account, Log In to leave your comment.

New users, Register for a new account and join the conversation today!