Privacy Law

The promises you make to customers should include how you are going to protect their personal information and reduce the risk of identity theft. In this section, SBA gives you an introduction to privacy laws to make sure your business implements reasonable security measures to protect customer data and comply with children’s online privacy requirements.

  • It is becoming commonplace for companies, particularly online businesses, to post privacy policies that describe how consumers' personal information is collected, used, shared, and secured. While not required by law, creating a...
  • The Children's Online Privacy Protection Act (COPPA) requires businesses to follow specific rules and regulations when collecting online data from children. The rule applies to any commercial website or online service directed...
  • If one of your customers or employees is a victim of identity theft as a result of personal information you collected, you are required to provide information that assists the victim. The following resources explain the business...
  • When consumers open an account, register to receive information or purchase a product from your business, they entrust their personal information to you, believing that you will take steps to protect their information. Threats to...

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