3 “Old School” Marketing Tactics that Still Matter (+ Tips for Bringing Them Up-to-Date)
by Caron_Beesley, Community Moderator
- Created: May 3, 2012, 7:34 am
- Updated: January 9, 2013, 9:19 am
Social media, e-mail marketing, and search engine optimization are all important aspects of any businesses’ online marketing strategy. But what about more traditional marketing activities such as direct mail, trade shows, advertising and events?
It may surprise you that many “old school” tactics still have an important role to play in any small business marketing plan and can have a big impact on perception and purchasing decisions. Here’s why they matter and what you can do to dust them off and bring them up to date.
There’s no doubt email marketing represents a great way for small business to stay in touch with prospects and customers. But email also has its downside – building an organic in-house list takes time and only about 19 percent of targeted customers open them, even on opt-in house lists, according to the Direct Marketing Association (DMA).
Although response rates have held steady for four years, direct mail isn’t a guaranteed slam-dunk either. A direct mail campaign can be expensive and hard to measure, but for small businesses trying to reach a local market, flyers, postcards, letters, and even print newsletters it can be effective.
Who’s using direct mail and what for? According to the CMO Council, 35 percent of marketers are using direct mail to encourage sales, while 29 percent use it to drive traffic online. Surprisingly, only 14 percent use direct mail to promote offers or other content.
Which sectors fare best? According to the DMA, the business-to-business (B2B) space tends to fare better than the consumer market when it comes to response rates. For example, in the financial services industry, nearly 60 percent of direct mail campaigns are aimed at producing a direct sale!
How can you plan a successful direct mail campaign? Here are some tips:
- Segment your lists and send targeted messages – This could be as simple as breaking a list down between existing customers and prospects, or segmenting based on demographics, interests or location.
- Use direct mail strategically and infrequently – Fewer, better quality mailings will earn you more bang for your buck.
- Consider sending three dimensional mailers – A branded, low-cost giveaway (post-it notes, pens, fridge magnets) stuffed in an envelop with your mailer is a great way to invite curiosity and keep your business top of mind.
- Content is king - Use compelling content; content that matters to that individual or appeals to their emotions tends to inform and promote action.
- Integrate your direct mail with other marketing – Plan an approach that includes direct mail, plus follow-up emails, social media activity, promotions, perhaps an event, or a series of blogs.
If you are in the B2B space, trade shows are hard to ignore. In fact, according to Marketing Profs, trade shows represent 20 percent of a B2B company’s marketing budget. Why? Trade shows are a big investment for exhibitors and attendees alike, which means the folks who are there are serious about buying and selling! According to the Center for Exhibition Industry Research, 72 percent of trade show attendees say these events influence their buying decisions. For tips on making trade shows work for you, read Got a Trade Show to Go To? Make it Pay Off for Your Small Business.
What is experiential marketing? Webinars, case studies, videos, events, and perhaps even your social media engagement strategy all constitute experiential marketing.
These tactics narrate a first-hand experience with your brand and have a huge impact on brand choice and purchasing decisions. They also have an important role to play in your content marketing strategy. A 2012 MarketingProfs content marketing survey found that case studies, in-person events, and webinars are some of the most effective content marketing tactics after articles, blogging and newsletters. Check out these guest blogs for ideas:
- Marketing your Business with Events and Marketing your Business with White Papers – By Rieva Lesonsky
- Online Video as a Marketing and Sales Tool – By TJ McCue
Training and advertising are other traditional tactics that still have a valid place in your small business marketing toolkit. If you rely on third party channels to sell your products, your go-to market strategy wouldn’t be complete without a comprehensive channel training program. Another viable tactic is good old advertising. With planning and persistence, print, online, and mobile advertising are great long-term brand builders.
What ”old school” marketing tactics do you use? Have you overhauled them to deal with modern market realities? Share your experience on our Marketing and Advertising discussion board.
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General small business tips and tricks.