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The Small Business Resource Guide formerly a CD-ROM is now available exclusively online. Designed to equip small business owners with the skills and knowledge needed to successfully start and manage a business, IRS has ensured the Small Business Resource Guide 2009 Web site offers the same quality of information the SBRG CD was known for including, covering a wide range of tax topics, web links to business forms, publications, other useful governmental Web sites, and much more. The online version of the guide is available at www....
The monthly Idea Exchange is where the Business.gov team presents a question to the community for feedback on the content, features or services provided by Business.gov. In June we asked members Where Do You Typically Go for Business Advice? No matter what stage your business is in, finding sound and experienced business advice can help you run your business smoothly. The Guide to Small Business Assistance & Training lists services that cover all aspects of starting and running a business, from getting a loan to developing...
Last week we kicked off a series of articles on measuring performance. This article, the second in the series, explains how we use the American Customer Satisfaction Index (ACSI) to gauge how satisfied our customers are with the information services provided on business.gov and how much time and money they believe they saved by visiting the site. What is the ACSI and how is it used for Federal websites? The ACSI methodology has been around since 1994 and is used in both the commercial and government sectors. The ACSI measures customer...
November has been a busy month in the Business.gov community, with a lot of conversation on a wide variety of topics. Welcome to the United States of America! Though the United States is in a recession, people from around the world are still ever so interested in doing business here. Questions from Canada, Singapore, Mongolia, China,and the United Kingdom about starting various types of businesses are popping up all over Business.gov. If you are a foreign national and plan to import and do business in the U.S., read Starting a...
The Business.gov community has been operational now over two months and has steadily grown since its mid-February launch to over 2,500 registered users. As we talk to colleagues and stakeholders about the community, one of the inevitable questions is “What’s next”? What you the end user community would like us to do and what’s doable as a federal sponsored online community might be two different things. This article seeks user input on the use of 'persistent' cookies on the Business.gov community. What is a...
The current economic climate has made it increasingly important to the public to track the performance of programs receiving federal funds. People want to know how their tax money is being spent and what the impact is. Are the programs spending the money in the right way? Are they achieving the goals and outcomes they set out to achieve? Measuring performance is in the spotlight like never before, but it doesn’t make it any easier. How is performance measured? On the website, ExpectMore.gov, the Office of Management and Budget (OMB)...
Joseph Lizio is the CEO of www.businessmoneytoday.com, based in Texas. He regularly blogs and writes articles related to financing small businesses. Prior to starting his own business, he worked at the Concho Valley Center for Entrepreneurial Development, Wells Fargo, and Intel. He holds a MBA in Finance from the University of Oregon. While managing his online business full time, Mr. Lizio (also known as phanio) has been an active member of Business.gov's community since its launch, sharing business finance information. He currently...
Late last year, the White House issued a directive to all federal agencies requiring several initiatives to engage the public. This;Open Government Directiv- is a roadmap for increased transparency, collaboration, and participation on the part of federal agencies. As part of the directive, agencies must create an Open Government Plan that incorporates public feedback. To meet this requirement, 24 of the major federal agencies launched citizen engagement tools to solicit feedback for their Open Government Plans. Members of the Business.gov...
We first posted a summary of Community Hot Topics back in early April. One month later, the Community has gained an additional 800 members and the conversation is going strong. We’ve also added a new board, Small Business Events, with notices of upcoming conferences, workshops and online chats. Here is a quick summary of recent discussion trends across all the Community boards: Hot Boards Loans, Grants, and Taxes is still the most popular discussion board. Now that tax season has ended, many users are focused on grant opportunities....
Adapting to changes brought on by the economic recession can be a challenge for business owners. To stay afloat, many small businesses are implementing creative tactics - from budgeting resources to embracing new technology. In our monthly Idea Exchange, where we pose questions to the Community about various topics, as well as the content, features or services provided by Business.gov, we asked 'What is one effective tactic you've taken in response to the recession?' Here's what you had to say: Embrace the Internet and...
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by ZanetaB, Former Moderator on Wednesday, March 24, 2010 - 00:03