As a nation, we have come to expect nothing but the highest-quality customer service from all our service providers. With such high expectations, it's inevitable that nearly every small business owner will have to deal with customer complaints in their day-to-day business life. Most complaints come when you least expect them, so it's important that you and your employees are prepared and empowered to respond in an attentive and professional manner. Sounds like basic common business sense, doesn't it? However, it is all too...
As summer heats up, that great American tradition - the concession stand - comes into its element. From roadside lots to sporting events, national parks to beaches, festivals to fairs, we simply can’t get enough lemonade, hot dogs, ice cream and more. And this is good news for entrepreneurs. Starting and operating a food concession business offers many entrepreneurs a relatively low cost entry way into business ownership. It also offers a great deal of flexibility; concession owners are afforded the independence to work where and when...
Financial support provides the leg-up that many small businesses need to start-up and expand. But if you are a non-profit business owner, getting the financial support you need to operate is even more fundamental than that - it is your bread and butter. As with most money management, the process of raising funds to support the philanthropic efforts of your non-profit requires some diversification. If you are strategic in your fund raising efforts you will have ongoing funding (like a for-profit has run-rate business) and you will also have...
Whatever stage you are in with your business, one thing is certain - you will always need reliable and helpful advice. This is perhaps even truer during these recessionary times when many business decisions are burdened by an element of risk. What might surprise you is that the government has its pulse on your needs in this regard - and wants to help. Where do you go for Business Advice? It’s highly doubtful that any small business owner relies on a single source for business advice. No matter how much you love your spouse, lawyer,...
One of the significant trends that has emerged as a result of the current economic recession is that home-based businesses are on the rise. Not only is home-based business ownership often perceived as a rosy option for laid off or disaffected workers, but for many established small business owners, the move home is becoming more attractive. With falling profits and continued overheads such as rent and utilities, more and more existing business owners are closing the doors on their brick-and-mortar places of business and setting up shop at...
Aside from questions about loans, grants and generally getting started in small business, one of the most commonly asked questions on the Small Business Administration (SBA) Web site is 'How do I get a business license?' The answer, posted here, loosely points small business owners to their state or local government. And while your local jurisdiction is often the source of business licenses and permits, the federal government also oversees the licensing of federally regulated small businesses. It’s a confusing arena, and even the...
More and more Americans suffering from disabilities are going into business for themselves. In fact, according to the U.S. Department of Census, people with disabilities are almost twice as likely as non-disabled individuals to start a business (SmallBusinessNotes.com); almost 15 percent of working disabled people are self-employed compared to under 10 percent of non-disabled working people. For many Americans with disabilities, self-employment and home-based businesses in particular offer empowerment, control, and the flexibility to succeed...
On May 21, a White House blog entry saw the launch of the 'Open Government Initiative' - which echoes and makes real the pledge made by President Obama to make the Federal government more transparent, participatory, and collaborative. The main thrust of the initiative, according to the White House, is to allow for 'an unprecedented process of public engagement in policy making ... with the government soliciting comments and input on draft recommendations, as well as seeking ideas from citizens early in the recommendation creation process.'...
The trending in workplace sexual harassment cases reported to the U.S. Equal Employment Opportunity Commission (EEOC) has steadily declined in the past decade, with women in-particular filing fewer complaints. Despite this encouraging fact, the impact on a small business should it face a sexual harassment lawsuit can be devastating - both to its finances and its reputation. No matter how many employees you have, as a business owner you need to understand and comply with sexual harassment laws - for your sake and for the sake of a professional...
As globalization drives students, workers, and entrepreneurs to havens of opportunity and prosperity, the old saying about the United States being a 'melting pot', or 'salad bowl', or even 'mosaic of diversity', still stands true, despite the current economic slump. When American short track speed skater Allison Baver made the following comment, she touched on the commonality of cultural diversity that is omnipresent in just about any place of business in the USA. 'I noticed it traveling with our team. We’re the only team that has...
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General small business tips and tricks.
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