Jump to Main Content
USA flagAn Official Website of the United States Government
News

Small Business Health Options Program (SHOP) Call Center Opens for Small Businesses with 50 for Fewer Employees

Release Date: 
Monday, August 12, 2013
Release Number: 
2013-0812
Advisory Date: 
Monday, August 12, 2013
Advisory Number: 
Contact: 
Barbara Caldwell, 816-426-4902

Kansas City – The Small Business Health Options Program (SHOP) is the program where small employers buy health insurance for their employees. Now there is a new way for small businesses to get help with their health insurance questions– the Health Insurance Marketplace Small Employer call center. Employers can call to get questions answered by a customer service representative at 1-800-706-7893 or (TTY: 1-800-706-7915.) This call center is open Monday through Friday, 9 a.m. to 5 p.m. EST.

Policies offered in the SHOP Marketplace offer high-quality coverage with a set of 10 comprehensive benefits covering pre-existing conditions, pregnancy, hospitalizations, doctor's visits, preventive care, prescriptions, and more. Employers control the coverage offered and how much they pay toward employee premiums and may qualify for a tax credit worth up to 50% of health insurance premium costs.

For 2014, the SHOP Marketplace is open to employers with 50 or fewer full-time-equivalent employees (FTEs.)  Persons who are self-employed can purchase insurance at the Health Insurance Marketplace for individuals & families at HealthCare.gov.

To learn more about SHOP before contacting the call center, visit HealthCare.gov and answer a few quick questions. The website will provide a customized list of coverage options for your business, content tailored to your situation, and a checklist to help you get ready.

Related State: