Office of the Inspector General Correspondence Tracking System

Title:

Office of the Inspector General Correspondence Tracking System

Acronym:

CTS

AgencyName:

Small Business Administration

MajorOrganizationalSubdivision:

Office of the Inspector General

MinorOrganizationalSubdivision:

None Selected

Abstract:

The CTS is a tracking system used to control all correspondence from the public, members of Congress, and Administration officials to the Office of the Inspector General. Each document is given a sequential control number and an appropriate due date. The control numbers are tied to the date of entry into the system.

The system shows the office which should prepare a reply, the level of the official who should sign it, and the other offices which were provided copies.

The system is also capable of producing customized reports.

Begin Date: 1991

Purpose:

The CTS was developed to ensure timely and appropriate replies to all incoming correspondence to the Office of the Inspector General. The system was also developed to track and establish due dates for policy-type internal documents.

AgencyProgram:

To provide the Inspector General and his staff with timely and accurate information and to ensure that internal policy documents are reviewed by the appropriate personnel before a final decision is made.

DistributorName:

Office of the Inspector General

DistributorOrganization:

Small Business Administration

DistributorStreetAddresss:

409 3rd Street, S. W.

DistributorCity:

Washington

DistributorState:

DC

DistributorZip:

20416

DistributorCountry:

USA

DistributorHoursOfService:

8:30 a.m. - 5:00 p.m.

DistributorTelephone:

(202) 205-6580

DistributorFax:

(202) 205-7382

DistributorOrderProcess:

For information from the CTS, contact the Office of the Inspector General and provide a description of the information requested.

SourcesOfData:

Information is obtained from incoming correspondence and internal policy documents.

AccessConstraints:

Information in this system may be exempt from disclosure under provisions of the Privacy Act or the Freedom of Information Act.

UseConstraints:

None

ContactName:

Office of the Inspector General

ContactOrganization:

Small Business Administration

ContactStreetAddress:

409 3rd Street, S. W.

ContactCity:

Washington

ContactState:

DC

ContactZipCode:

20416

ContactCountry:

USA

ContactHoursOfService:

8:30 a.m. - 5:00 p.m.

ContactTelephone:

(202) 205-6580

ContactFax:

(202) 205-7382

ScheduleNumber:

Not scheduled

ControlIdentifier:

SBA10110

RecordSourceAgencyName:

Small Business Administration

RecordSourceUnit:

Office of Information Resources Management

DateOfLastModification:

19960305