Contact Us

U.S. Small Business Administration
Disaster Assistance Customer Service Center
130 South Elmwood Avenue
Buffalo, NY 14202
(Toll Free) (800) 659 - 2955
(Phone) (716) 843 - 4100
(Fax) (716) 843-4281

Hours of Operation: 8:00 am - 9:00 pm EST Monday-Friday

The best time to contact the SBA's Customer Service Center is:
• Weekdays from 8:00 a.m. to 9:00 a.m. or 5:00 p.m. to 6:00 p.m. (EDT)

Or email 24 hours a day at: disastercustomerservice@sba.gov