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Welcome to the Office of Disaster Assistance Surge Employee Portal

The U.S. Small Business Administration’s Office of Disaster Assistance depends on its employees to provide affordable, timely, and accessible financial assistance to businesses and individuals impacted by disaster.  This site is for you — our surge employees — who play such a critical role in our disaster response.  Over the next few months we will be making changes to the site to provide you with more and better access to information from the Office of Disaster Assistance.  In the meantime, feel free to explore the site and learn more about what’s new at ODA!

Connect With Us

Disaster Customer Service Center
Personnel – Gina Koop
1-800-659-2955
716-843-4100

Disaster Field Operations Center – East
Personnel – Sandra Lewis
1-800-637-1862
404-331-0333

Disaster Field Operations Center – West
Personnel – Dori Whiting
1-800-488-5323
916-735-1500

Disaster Loan Processing and Disbursement Center
Personnel – Jane Cooper
1-800-366-6303
817-868-2300