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DMD Data Systems, Inc.
DMD Data Systems provides information technology sales and services throughout Kentucky and nearby states. The company has earned Premier Partner status with IBM and distributes Oracle and Cisco products. Customers include the University of Louisville, the Kentucky Lottery, public school districts throughout the state, Kentucky’s Office of the Secretary of State and Department of Juvenile Justice, the Kentucky Commonwealth Office of Technology, and many other accounts.
Dave Sevigny, President and Founder of DMD, began his technology career with IBM in 1985 as an engineer and quickly moved to sales. His industry concentrations were public sector and education. Dave left IBM in 1996 to form DMD Data Systems Inc. He has a BS in engineering from the University of Buffalo and an MBA from Duke University. Dave has consulted for customers in retail, education and the public sector.
Dave has encountered many challenges, particularly in the early years of the business. In 1996, there was a downturn in the IT industry. Also, company sales plummeted due to the September 11, 2001 attacks. In 2002, Dave completed his MBA and began to apply this knowledge as well as experience from another business that he had started, and sales and profits began to steadily increase.
DMD has received SBA assistance through both the SCORE Chapter and the Bluegrass SBDC in Lexington. The company also has received assistance from the Bluegrass Business Development Center.
DMD Data System’s most outstanding qualities can be summarized into four categories: exceptional revenue growth; service excellence; an innovative, employee-friendly business model; and its corporate social responsibility practices.
Most of the growth began after DMD expanded in 2002 from a one-person shop to four, and eventually 15 personnel to date. The company has twice made the Inc. 5000 list (www.inc5000.com) of fastest growing private companies and the CRN (Computer Reseller News) Fast Growth 100 (www.crn.com) three times, which annually lists the nation’s fastest growing private and technology companies respectively. DMD was also most recently awarded the Overall Small Business of the Year by Commerce Lexington and Dave was recognized as the SBA Small Business Person of the Year in Kentucky for 2011.
DMD Data System’s policy is to work through customers’ concerns to achieve mutual satisfaction. In its 15-year history, DMD Data Systems has never lost a client due to a problem or failure of service, has had no known complaints filed against it for unethical behavior through the BBB and no lawsuits filed against it for customer claims. In fact, in a 2010 customer satisfaction survey administered by a third-party resource, customers were overwhelmingly very satisfied with DMD overall, highlighting DMD’s representative’s knowledge and understanding of their business.
DMD’s investment in the multimillion dollar Commonwealth of Kentucky Technology Innovation Center offers a "try before you buy" opportunity not found elsewhere in the Commonwealth as well as providing for client testing, training, education and customized workshops.
Dave Sevigny believes an entrepreneurial environment that minimizes fixed costs and rewards employees for performance is the key to long-term success. By giving successful employees the option of becoming shareholders, he has created a high-performance team. In fact, eight employees have minority ownership in the company. DMD also invites their employees/shareholders to develop new approaches and services and shares generously in each success. Employees are welcome to set their own schedules and perform work in the hours they choose.
DMD Data Systems contributes at least 5% of its profits annually to charitable programs and encourages employees to volunteer and take leadership roles in the community. DMD also allows employees to choose the organizations the company supports, take time off work, and matches their personal contributions to those groups. Contributions of $1,000 or greater have been made annually in recent years to the International Book Project, Eastern KY Reading Camp, the March of Dimes, American Heart Association’s Go Red for Women, Lexington Children's Theatre, and the Red Cross.