Brian Castro was appointed National Ombudsman and Assistant Administrator for Regulatory Enforcement Fairness at the U.S. Small Business Administration in August 2013.
When small businesses...
The National Ombudsman receives comments from small business concerns and acts as a liaison between them and federal agencies. Comments received from small businesses, are forwarded to federal agencies for a high level review and federal agencies are requested to consider the fairness of their enforcement action.
A copy of the agency's response is sent to the small business owner by the Office of the National Ombudsman. In some cases, fines have been lowered or eliminated and decisions changed in favor of the small business owner.
To file a comment or complaint online click here.
If you would like to complete a form to fax or mail, click here to print a blank Comment form.