Questions 11 - 15

11. With my employees:

a.  I treat everybody the same
b.  I try to talk privately to everybody once a week
c.  To whatever extent possible I tailor assignments to personalities
d.  I encourage them to talk to me about the business
e.  I try to work alongside them whenever possible

12. The real key to business success is:

a.  hard work and perseverance
b.  fine products and service
c.  advertising
d.  knowing the fundamentals of business
e.  employees

13. Competition is:

a.  dumb
b.  smart
c.  cunning
d.  everywhere
e.  a constant threat

14. The best competitive advantage is:

a.  experience
b.  understanding what the market wants
c.  confidence
d.  conducting a business ethically
e.  a detailed plan

15. I keep:

a.  careful financial records
b.  in touch with my customers
c.  in touch with my employees
d.  trying new techniques
e.  wanting to retire