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Nearly $20B spent by Americans this Small Business Saturday®

Release Date: 
Wednesday, December 9, 2020
Release Number: 
2020-12-01
Contact: 
Jennifer S. Pilcher | jennifer.pilcher@sba.gov

WILMINGTON, Del. - American consumers spent an estimated $19.8 billion at independent retailers and restaurants on Small Business Saturday®, according to data recently released by American Express, up from $19.6 billion from last year. Data show shoppers from coast to coast made a significant impact at small businesses during the 11th annual Small Business Saturday®, held November 28, 2020.  Started by American Express in 2010 and co-sponsored by the U.S. Small Business Administration since 2015, Small Business Saturday® continues to provide small businesses and communities across the country with an economic boost to start the holiday shopping season. 

Not surprisingly, online shopping at small businesses on the day was up significantly, with 56% of shoppers making a purchase online, up from 43% in 2019. More than 50% of Americans who reported shopping small on the day said they supported a small business through social media by endorsing local shops or shopping at a small business because of a recommendation on social media.

“Small Business Saturday’s® success is proof of the economic benefits of supporting our locally owned small businesses,” said the SBA’s acting Mid-Atlantic Regional Administrator Steve Bulger, who oversees the federal agency’s operations in Pennsylvania, West Virginia, Virginia, D.C., Maryland and Delaware.  “Most survey respondents who shopped on Small Business Saturday® say shopping at small, independently owned businesses supports their commitment to making purchases that have a positive social, economic, and environmental impact.”

“Delawareans take a special pride in ‘community,’” said John Fleming, SBA Delaware Director. “Our state’s size so often means that Main Street small businesses have strong roots in their communities – their owners are our siblings, our neighbors, our friends. Delawareans know that what strengthens our small businesses, strengthens our communities. A successful Small Business Saturday is a success not just for small businesses, but for all of us.”

The survey also demonstrates the broad awareness that the Small Business Saturday movement has raised among consumers, with 97% of shoppers recognizing the positive impact they can make by shopping small, and 85% reporting they also encouraged friends and family to do so, too. The SBA and our partners continue to encourage Americans to make a conscious decision to Shop Small®, and shop safe, year-round by spending at local merchants and community businesses.

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