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Digital Strategy

Learn about SBA's plans for using innovative technology to deliver government information and services, to the general public as well as to its workforce, affordably and securely.

The SBA Strategic Plan is working to provide better access to information and to improve customer outreach and education. The SBA Information Resources Management (IRM) Strategic Plan directly aligns with goals from the SBA Strategic Plan and reflects the Agency’s dedication to optimizing and maintaining SBA’s IT infrastructure, identifying areas for IT efficiency and innovation, and investing in the IT workforce. SBA's efforts in increasing use of digital services and automation, in many instances, has been at the forefront and will build upon the U.S. Digital Government Strategy issued on May 23, 2012.