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Blogs Contributor - Rieva Lesonsky

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Posts by Rieva Lesonsky

Guest Blogger

  • As a small business, you can't compete with the big companies of the world on price. But there is one area where you can compete-and win: customer service. Service is more important than ever these days. During the recent economic boom, customers got used to high standards of service as all types...
  • Here are some sobering statistics for any small-business owner: Two-thirds of respondents to a recent survey by online marketing company Performics say the recession 'has fundamentally changed the way they think about saving and spending money.' What’s more, the '2009 Online Buyer Economic...