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Welcome to the New 2014 Health Insurance Changes Included

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Welcome to the New 2014 Health Insurance Changes Included

By Meredith K. Olafson, SBA Official
Published: June 25, 2013 Updated: June 25, 2013

Note: This blog first appeared at on June 21, 2013.

Health insurance is changing in important ways in 2014. We’ve updated to help you get ready for those changes, especially one of the most important: the opening of the new Health Insurance Marketplace.

Answering your questions about health coverage

Our mission is to help you understand your new health coverage options so you can enroll in a plan that works for you and your family. If you run a small business, we’ll help you find a plan that works for you and your employeesSelf-employed? We’ve got that covered too.

New features include:

  • The most important health insurance info at your fingertips—just answer a few quick questions and we’ll provide you with a personalized list of coverage options, content tailored to your situation, and a checklist to help you get ready
  • An easy-to-understand question and answer format, with content based on the most common questions we hear
  • A simpler site structure and powerful search features that make it easy to find what you’re looking for
  • A seamless experience on your mobile device, tablet, laptop, or desktop computer
  • A new 800 number you can call to get your Marketplace questions answered by a customer service representative, available 24/7: 1-800-318-2596 (TTY: 1-855-889-4325)
  • Online chat, also available 24/7. Just look for the blue box on the lower right hand corner on most pages of our site. You’ll be connected to a customer service representative who can answer your questions in an online conversation

When open enrollment starts on October 1, 2013, you’ll be able to use this site to apply, compare plans, and enroll. (Your state may be running the Marketplace where you live. If it does, you'll use your state website, not this one, to apply for coverage. Find out the status in your state.)

Coverage starts as soon as January 1, 2014.

Looking for something?

When we rebuilt, we moved some things you used to find here. If you're looking for technical Marketplace information, resources for organizations, press materials, or other information about the Affordable Care Act, visit these sites:

  • For information about the benefits and progress of the health care law
  • HHS Newsroom: For news releases, contacts, other information for the media
  • For brochures, collateral material, outreach and training materials
  • For regulations, policy, and guidance from the Center for Consumer Information and Insurance Oversight
  • Archive: Includes all material formerly found on, captured at weekly intervals.

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About the Author:

Meredith K. Olafson

SBA Official

Meredith K. Olafson is Senior Policy Advisor for the U.S. Small Business Administration where she oversees the agency's education and outreach efforts around health care and the Affordable Care Act.


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Hi, Do you have updated info regarding the current health care laws? I'm specifically wondering whether it's better to set-up a health plan for employees, or simply letting them get their own plans via Affordable Care Act.

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