COVID-19 relief options and additional resources

Mission/Contact Us

The Sacramento Loan Processing Center (SLPC) efficiently evaluates and issues guarantee commitments to eligible and creditworthy 504 loan applications. 


Contact Us

Call Center (916) 735-1214

To E-Mail questions about 504 policies and transactions:

  • Please ensure you include an e504 tracking number in the subject line
  • Eligibility questions (be as specific as possible)
  • Application status
  • General questions

  • Used only to transmit draft Authorizations for applications that will not be submitted via e504
  • When attached to an email please site the name of the borrower/trade name first in the subject line. If using words such as “draft”, “authorization”, etc. please use at the end of the name.

  • Submission of authorization change requests [Used for post approval/predisbursement actions] (non e504)
  • Status of change requests submitted
  • Submission of Appraisals
  • Appraisal Review Status

  • Environmental Review Status
  • Submission of Environmentals

  • Submission of Franchise/Agreements (non e504)
  • Franchise/Agreements Review Status

  • Submission of 912 preapplication clearances
  • Status of 912 clearances   

  • Register to submit Alien Verifications to SLPC for expedited processing

  • For requests to streamline a file (non e504)
  • Status of file to be streamlined

e504 Support

  • Assistance with obtaining e504 accounts
  • Resolve problems with submissions


ETRANS user accounts and application submission troubleshooting for 7(a) Lenders:

For 7(a) eligibility and application review assistance, contact