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Spokane Exhibit Manufacturer Goes Global with Export Help from SBA

Coleen Quisenberry

Spokane Exhibit Manufacturer Goes Global with Export Help from SBA

Founded in Spokane in 2013 by Coleen Quisenberry, FLEXHIBIT designs and manufactures affordable science center exhibits and portable STEM carts for discovery centers, children’s museums and schools. After receiving their first international order from Malaysia, she realized they needed to know how to do business internationally. 

Solution

Quisenberry learned about export regulations and got help with how to strategically enter international markets from International Trade Business Advisor Vern Jenkins with the Washington Small Business Development Center (SBDC).

Quisenberry also utilized SBA STEP grant funds to attend international trade conferences, giving her access to foreign buyers she would have not otherwise been able to reach.

Impact

Expansion into international markets has increased the company sales with 45 percent of sales attributed to exports. With the growth in export sales, FLEXHIBIT has also seen a 25 percent growth in jobs in 2018.

In 2019, FLEXHIBIT was named the SBA Pacific Northwest Regional Small Business Exporter of the Year – part of National Small Business Week.

“Having so many resources available to us made a big difference in our confidence,” Quisenberry said. “We have avoided mistakes we probably would have made without our SBDC international trade business advisor’s experience guiding us.”

Company Name: 
FLEXHIBIT
Location: 
Spokane Valley, WA