Has something you’ve said ever been misunderstood by your boss, associates, suppliers, friends, family members, spouse, etc.? Has that misunderstanding ever led to regrettable consequences? If so, this workshop is for you! This two-hour workshop: Explains an easy-to-follow model of the communication process. Suggests a simple, four-step procedure that will help insure your intended meaning is received and understood by your listener(s). Provides opportunities for you to hone your skills by applying these tools to messages during the workshop.