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Disaster Assistance Customer Service Center (CSC) | Resources

U.S. Small Business Administration
Disaster Assistance Customer Service Center
130 South Elmwood Avenue
Buffalo, NY 14202
(Toll Free) (800) 659-2955
(Phone) (716) 843-4100
(Fax) (716) 843-4281

Hours of Operation: 8:00 am - 6:00 pm EDT Monday-Friday

The best time to contact the SBA's Customer Service Center is:

  • Weekdays from 8:00 a.m. to 8:00 p.m. (Eastern)

Or email 24 hours a day at: disastercustomerservice@sba.gov