Coronavirus (COVID-19): Relief options and Additional Resources

NC 15696 - SBA Opens Another Business Recovery Center in North Carolina

ATLANTA – The U.S. Small Business Administration (SBA) announced the opening of a Business Recovery Center (BRC) in Craven County, North Carolina on Sept. 22 at 8 a.m. and an extension of the Saturday operational hours from 9 a.m. to 2 p.m. at the existing Business Recovery Center (BRC) in Greenville, to help businesses impacted by Hurricane Florence.
SBA representatives at the Centers can provide information about disaster loans, answer questions and assist businesses in completing the SBA application.  The Centers are located as indicated below and will operate until further notice:
Craven County
Centenary United Methodist Church
309 New St.
New Bern, NC 28560
Applicants must use
The Education Building Entrance
Opens: Saturday, Sept. 22 at 8 a.m.
Hours:  Weekdays, 8 a.m. – 5 p.m.
Saturdays, 8 a.m. - 5 p.m.
Closed: Sundays
Pitt County
SBTDC Regional Service Center
East Carolina University
300 East First St., Willis Building
Greenville, NC 27858
Hours:  Weekdays, 8 a.m. – 5 p.m.
Saturdays, 9 a.m. - 2 p.m.
Closed:  Sundays
“The SBA is committed to facilitating economic recovery in this disaster.  We want area businesses to have a resource where they can meet individually with SBA representatives and find out how a low-interest disaster loan can help them recover,” said Kem Fleming, director of SBA’s Field Operations Center East in Atlanta.
The SBA offers low-interest, long-term disaster loans for physical damage and working capital.
Applicants may apply online using the Electronic Loan Application (ELA) via the SBA’s secure website at
To be considered for all forms of disaster assistance, applicants should register online at or download the FEMA mobile app. If online or mobile access is unavailable, applicants should call the FEMA toll-free helpline at 800-621-3362. Those who use 711-Relay or Video Relay Services should call 800-621-3362.
Additional details on the locations of Disaster Recovery Centers and the loan application process can be obtained by calling the SBA Customer Service Center at 800-659-2955 (800-877-8339 for the deaf and hard-of-hearing) or by sending an e-mail to
The filing deadline to return applications for physical property damage is Nov. 13, 2018.  The deadline to return economic injury applications is June 14, 2019.
About the U.S. Small Business Administration
The U.S. Small Business Administration makes the American dream of business ownership a reality. As the only go-to resource and voice for small businesses backed by the strength of the federal government, the SBA empowers entrepreneurs and small business owners with the resources and support they need to start, grow or expand their businesses, or recover from a declared disaster. It delivers services through an extensive network of SBA field offices and partnerships with public and private organizations. To learn more, visit
Release Number: 
Release Date: 
Friday, September 21, 2018 - 12:00am
Michael Lampton
Related State: 
North Carolina
Field Operations Center: