Success Stories




Power Technology of Little Rock, Arkansas is an experienced exporter in the high-tech laser industry. When searching for ways to further increase their exports they found assistance from the State Trade and Export Promotion (STEP) program. Through this opportunity Power Technology found ways to expand into their highest growth global market.


Founded in 1969 by Thomas Burgess, just nine years after the invention of the laser, Power Technology is one of the oldest laser manufacturers in the industry. The company, now managed by Burgess’ twin sons Walter and William, exported to 30 countries in 2012 and more than 40 countries in the last decade. When William heard about the STEP Program he saw an opportunity to expand and strengthen Power Technology’s Asian market.


“Lasers are a global product. Asia represents the highest export growth opportunity for the future,” says William Burgess. “Asia is a... Read More




RX Catering, located on the corner of Capitol and Chester, is at the hub of the catering district in downtown Little Rock. Since 1994, owner Jay Ramsey has been an outstanding fixture in the restaurant and catering business. That year he and business partner Bill Eichhorn started New York Bagel Shop with an SBA guaranteed financing through Stillwater National Bank in Oklahoma. SBA’s SCORE Business Counselors advised the partners on choosing the optimal location to attract customers. Soon customers were requesting more than just bagels, and the company expanded into the lunch business, first with sandwiches and then with hot meals. Jay bought out his partner, and in 2005 transformed the business into RX Catering. The company’s motto, “Just What the Doctor Ordered,” reflected the popularity of the business with medical professionals and sales representatives. The business expanded and quickly became successful. Sensing... Read More

Yarn Mart

Tradition blended with technology and outstanding customer service is keeping the Yarn Mart as Little Rock’s outstanding source for yarn and materials for fiber arts.

The Yarn Mart has been a fixture in the Heights neighborhood since the 1960’s.  Unfortunately, earlier this year it looked like the only locally owned yarn store in Little Rock might be closing.  The owner, who had purchased the store seven years earlier, was facing the challenges of running the business on her own.

Meanwhile, Heather Zbinden was looking for a way to combine her creativity skills with her small business sense.   A historian by training, Heather was doing research at museums in Central Arkansas. Looking for a change, she wanted to be able to express herself creatively, “something I could be passionate about,” she said.  Heather turned to the Arkansas Chapter of the SCORE Business Counselors for advice on possibly purchasing the Yarn Mart.   SCORE, one of the U.S. Small Business... Read More

George Jett's Gas and Service Station is in business with the community and for the community.

This full-service station has been in business for 19 years in the heart of the Capitol View-Stifft Station area of Little Rock, an area known for its community spirit and active neighborhood involvement.  It has been a cornerstone in the revitalization of business in the community.  As a commercial member of the neighborhood association, George says, "the neighborhood has backed us well.  We try to do a fair business, and they're returning it back to us.  We always try to do what's right."   George Jett’s excellent reputation attracts customers from all over the Central Arkansas area.

This business is the culmination of a life-time of experience in the automotive field.  George grew up in Little Rock, helping out in his uncle's auto body shop, which was located on the present site of the Kroger's store on Shackleford Road.  He was head mechanic for many years at Isclaw's... Read More