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Kansas City District Office

Success Stories

Success Stories


When you find an untapped niche, a hobby can quickly grow into a profitable enterprise. That’s what owner Nicki Pierce learned when she created Hooked on Ornaments. The company sells Hallmark ornaments on the secondary market through its e-commerce site. Hooked on Ornaments specializes in discontinued, retired and collectible ornaments.


Ms. Pierce began her enterprise as a home-based business. However, due to her hard work, rapid growth ensued and she decided to move into a commercial space to accommodate her ever enlarging stock. As the company’s growth continued, Ms. Pierce purchased her own building. Hooked on Ornaments now occupies a 9,000 square foot building which includes an office, the warehouse and a shipping facility.


As a savvy e-commerce business owner, Ms. Pierce strives to keep up with market and technology changes.


“Always be looking for a better, more customer-friendly, and profitable way to do things,” said... Read More


P/Strada, is a woman veteran-owned business, which began operating in 2001, that specializes in structure and processes which assist organizations and individuals in achieving higher potential and greater success in their current environment. Teaching people and organizations to optimize their existing skill base - before they undertake organizational development processes such as training and personnel changes is P/Strada’s philosophy for success. 

“Right now, especially in today’s difficult economy, we are teaching companies to embrace their current employees,” Patrice W. Manuel, owner and Executive Director of P/Strada explained. “Everything used to be about ROI, but it’s really about the value someone brings to the table. We teach companies how to maximize the people they have instead of just getting new people.”

Patrice Manuel is a retired military officer with over 20 years’ experience in project management and organizational development.  Ms.... Read More



Murphy Farm and Lawn – a John Deere dealership


Anderson, Mo…Darren and Debbie Murphy worked as employees of the John Deere Company for many years.  After several transfers and moves they decided to open their own business.  During this time, John Deere designated certain locations across the country where they wanted representation. Anderson, Missouri was located in one of those designated areas and Darren and Debbie took advantage of the opportunity.


Murphy Farm & Lawn, a John Deere dealership, opened their doors in April of 2006 after receiving a 504 loan from the U. S. Small Business Administration (SBA).  SBA’s 504 loan program provides financing for major fixed assets such as equipment or real estate.


“I thought the SBA loan process was a daunting task until I looked through it and realized it wasn’t that bad.  RMI was extremely helpful in working through the loan... Read More

Hick's Classic Concrete

Hick’s Classic Concrete continues to pave the way to success….

Jim Hicks started his concrete business back in 1984.  After being in business for some 28 years, Jim made his first visit to the Kansas Small Business Development Center (KSBDC) last year.

Jim’s wife, Becky, had seen an article about the KU-KSBDC in the local newspaper.  They thought the time might be right for a fresh perspective on their business.  “We were looking for some help with financial management and cash flow analysis,” said Jim.

Any organization that has the staying power of Hicks’ Classic Concrete has to be adaptable.  The concrete industry was impacted significantly by the economic shock and recession of 2008-2009.  As a result, Jim had to look for new avenues to keep his crews working.  Rather than partnering almost exclusively with builders on construction sites, Hicks’ Classic Concrete started taking on more and more municipal road projects.  This new business strategy caused a... Read More