Women's Business Center Helps Sisters Take Business to Next Level

Situation:

  • In 2006 Melinda and Teresa Barbaglia took ownership of C&B Lift Truck Service from their parents.
  • They inherited a 10,000 square foot building with four service vans and nine employees, ten if you include the company cat. 
  • The challenges of managing a small business in the current economic environment created a roller coaster ride complete with problems finding qualified mechanics, and dealing with the health and business insurance industries. 
  • On top of all that, the daily struggle to stay competitive was ever pressing.

Solution:

  • The sisters connected with the Grace Hill Women’s Business Center. 
  • Counselor Narmen Hunter helped Melinda and Teresa restructure the company’s website, diversify their product offerings and develop focused marketing and advertising opportunities to improve the company’s visibility.   

Successful Impact/Outcome:

  • Melinda and Teresa are on a better course for growth and their profits continue to increase each year. 
  • They’ve expanded their roster of services to include the servicing of scissor lifts and dock equipment, as well as the sale of forklifts, floor scrubbers, sweepers, golf carts, docks and warehouse and distribution equipment.
  • They give back to the community by supporting the local police officers association, Children’s Make a Wish Foundation, local Girl Scout troops and churches. 
  • Their business success and commitment to the St. Louis community earned them recognition as the 2018 SBA St. Louis Family Owned Small Business of the Year.

 

Company Name: 
C&B Lift Truck Service, Inc.
Location: 
St. Louis, MO