Resources for SBA Lenders

SBA 7(a) Lending Map FY 2013, FY 2014 and FY 2015


Monthly Lender Ranking:

2017 North Carolina Lender Ranking

Capital Access Finance Systems (CAFS):  

CAFS Login Information

Lender Instructions Upgrading to Lender Match --- NEW!!!

CLS Recertification Process Presentation

SBA One A Closer Look: Loan Origination Presentation

SBA One Frequently Asked Questions
SBA One Updates
SBA One Technical Support
New CAFS Layout
Login to CAFS
CAFS Customer Support Contacts
CAFS New Account Instructions
CAFS SBA One Enrollment
CAFS Signing up to be an Authorizing Official
CAFS Approving Users
CAFS Setting up Roles
CAFS Update Your Profile

Quick Contacts for SBA Office of Capital Access

How to:

Process a loan via E-Tran
Process a regular 7(a) Loan
Process an SBAExpress Loan
Process a guaranty loan servicing matter (pre- and post-disbursement)
Process a 504 Loan
7(a) Loan Servicing Matrix
504 Loan Servicing Matrix
Top Reasons for General 7(a) Screen Outs
Request a Loan Re-instatement

SBA Franchise Information for Lenders - NEW!

Franchise Addendum - SBA Form 2462

SBA Form 2462 Instructions

Franchisor Certification - SBA Form 2463

SBA Notice 5000-1941 - Changes in the Franchise Review Process

SBA Notice 5000-1399 - Issuance of SOP 50 10 5(I) with revised franchise review procedures

Standard Operating Procedures  (SOPs):

SOP 50 10 5 (I) - Lender and Development Company Loan Programs - Effective 1/1/2017
SOP 50 57 2 - 7(a) Loan Servicing and Liquidation - Effective 12/1/2015

 Lender Forms, Reference & Training Materials:

SBA Lender Forms
SBA Form 159  7(a)
SBA Form 1050
IRS Form 4506-T
Signature Titles for IRS Form 4506-T
SBA Loan Programs Chart
CAPLines Summary
Useful Links - 504, Alien Verifications, PCLP, EWCP, GoLoan, IT, PLP, SBAExpress, SBA ExportExpress
SBA Community Advantage Lender Participant Guide
SBA North Carolina District Resource Guide
SBA 504 Refinance PowerPoint Presentation

Guidance for Using Electronic Signatures in SBA Loan Processing

SBA Form 912 and Fingerprint Card Instructions 

SBA Form 912 - Statement of Personal History

SBA Training Sessions

Brian Carlson - Benefits of SBA LendingWebinar Recording 10/25/17  and PowerPoint Presentation

Brad Brumbaugh - Business Valuations - Webinar Recording 11/01/17 and PowerPoint Presentation

SBA Conference Calls

April 2017 Office of Capital Access LRS Call Presentation


SBA Lender Customer Service Directory:

SBA  Lender Contacts in North Carolina

Karen Hoskins Lead Lender Relations Specialist (Charlotte) 704-344-6381
Central NC

Counties Served: Alamance, Anson, Cabarrus, Chatham, Davidson, Davie, Forsyth, Franklin, Gaston, Guilford, Iredell, Lincoln, Mecklenburg, Montgomery, Moore, Randolph, Richmond, Rockingham, Rowan, Stanly, Stokes, Surry, Union, Yadkin

(Asheville) VACANT

Counties Served: Alexander, Alleghany, Ashe, Avery, Buncombe, Burke, Caldwell, Catawba, Cherokee, Clay, Cleveland, Graham, Haywood, Henderson, Jackson, Lincoln, Macon, Madison, McDowell, Mitchell, Polk, Rutherford, Swain, Transylvania, Watauga, Wilkes, Yancey

Patrick Rodriguez Senior Area Manager, Triangle Area
(Raleigh) 910-532-5525

Counties Served: Bertie, Caswell, Chatham, Durham, Edgecombe, Franklin, Granville, Halifax, Harnett, Hertford, Johnston, Lee, Martin, Nash, Northampton, Orange, Person, Vance, Wake, Warren, Wayne, Wilson,

Don Spry Senior Area Manager, Eastern NC
(Wilmington) 910-815-3188

Counties Served: Beaufort, Bladen, Brunswick, Camden, Carteret, Chowan, Columbus, Craven, Cumberland, Currituck, Dare, Duplin, Gates, Greene, Hoke, Hyde, Jones, Lenoir, New Hanover, Onslow, Pamlico, Pasquotank, Pender, Perquimans, Pitt, Robeson, Sampson, Scotland, Tyrell, Washington

Dan Holt Regional Manager, Export Solutions Group US Export Assistance Center 704-333-4886 ext. 226

U.S. Export Assistance Centers in North Carolina

Other Lender Contacts

SBA Loan Programs Quick Resource List

For E-Tran issues

Standard 7a Loan Guaranty Processing Centers
Citrus Heights, CA 7(a) Application Processing
Hazard, KY 7(a) Loan Servicing

Sacramento Loan Processing Center
504 Applications / PLP / SBAExpress / Export Working Capital Program / GoLoan / International Trade
Premier Certified Lenders Program / SBA ExportExpress.

Little Rock CLSC  
7(a) Servicing / 504 Debenture Loans / Guaranty Purchase Requests for SBAExpress, CommunityExpress, ExportExpress and PatriotExpress

National Guaranty Purchase Center Herndon
7(a) Guaranty Purchases


SBA Lender Notices:

Number Title/Name Effective Date Expiration Date
5000-17031 Capital Access Financial System Account Changes 01/01/2018 01/01/2019
5000-17030 2nd Quarter "Peg" Rate and Maximum Interest Rate of a Third Party Lender Loan for a 504 Project 12/21/2017 01/01/2019
5000-17029 SOP 50 5 10(J) Technical Corrections 12/21/2017 12/01/2018
5000-17025 Calendar Year 2018 Schedule of 1502 Report & Payment Due Dates for 7(a) Loans 11/30/2017 11/01/2018
5000-17009 Issuance of SOP 50 10 5(J) Revisions to Franchise Review Process 10/13/2017 10/01/2018
5000-17008 Issuance of SOP 50 10 5(J) 10/13/2017 10/01/2018
5000-17007 Updated 7(a) Loan Forms 10/12/2017 10/01/2018
5000-1960 Guidance on Deferments for CDC-Serviced Loans for Businesses Adversely Affected by Hurricanes Harvey, Irma, and Maria and their Aftermath 09/22/2017 09/01/2018
5000-4021 Deferments for SBA 7(a), 504, Microloans, Disaster Loans for Borrowers Adversely Affected by Hurricanes Harvey, Irma, and Maria and their Aftermath 09/22/2017 09/01/2018
5000-1956 Certified Development Company Annual Report Guide (SBA Form 1253) 09/18/2017 08/01/2018
  Deferments for SBA Business and Disaster Loans for Businesses Adversely Impacted by Hurricane Harvey and its Aftermath 08/28/2017 08/01/2018
5000-1955 Fees for 7(a) Loans made to Veteran-Owned Small Businesses Effective 10/1/2017 08/17/2017 08/01/2018
5000-1954 SBA 7(a) and 504 Fees Effective 10/1/2017 08/15/2017 08/01/2018
9000-2052 Updated and Revised Export Express Lender Training Manual 06/02/2017 06/01/2018
5000-1948 Updated 504 Program Forms: 1244, 2450, 2234 (Parts A, B, and C), 2288 and 2288R 05/17/2017 05/01/2018
5000-1943 Rescission of Notice Rebranding the 7(a) and 504 Loan Program Names 03/09/2016 03/01/2018
5000-1942 SBA 504 Loan and First Mortgage Loan Programs - Transfer of Central Servicing 03/08/2017 03/01/2018
5000-1941 Changes to the Franchise Review Process for 7(a) and 504 Loans 02/14/2017 02/01/2018
5000-1940 Revised Risk-Based Review/Examination Protocol for SBA Supervised Lenders 01/18/2017 01/01/2018
5000-1401 Revised Procedures for SBA Forms 912 and 1081, and Fingerprint Cards (FD 258) for SBA Business Loan Programs 12/14/2016 12/01/2017
5000-1399 Issuance of SOP 50 10 5 (I) with Revised Franchise Review Procedures & Changes to Credit Elsewhere 11/26/2016 11/01/2017
5000-1397 Updated PARRiS Methodology for Oversight of SBA Operations of Federally Regulated 7(a) Lenders 11/08/2016 11/01/2017
5000-1396 Calendar Year 2017 Schedule of 1502 Report & Payment Due Dates 11/02/2016 11/01/2017
5000-1395 504 Debenture Funding Schedule For Calendar Year 2017  11/02/2016 11/01/2017
5000-1394 Litigation Plan Requirements and Legal Fee Reimbursement 10/04/2016 02/01/2017
5000-1390 Fees for 7(a) and 504 Loans to Veteran-Owned Small Businesses Effective October 1, 2016 09/28/2016 02/01/2017
5000-1389 7(a) and 504 Fees Effective October 1, 2016 09/16/2016 09/01/2017
5000-1388 New Regulations Governing Affiliation for SBA Loan and Surety Bond Guarantee Programs 07/27/2016 07/01/2017
5000-1386 Small Business Job Act Funding Expiration - 7(a) and 504 07/26/2016 07/01/2017
5000-1379 Reauthorization of 504 Debt Refinancing Program 05/26/2016 05/01/2017
5000-1378 Clarification of Wrap-up Report Deadline and Prudent Liquidation  04/01/2016 04/01/2017

Lenders: please direct comments and questions to your local SBA representative or e-mail