Sandra Rentas, a business development advisor at the Nevada Small Business Development Center (NSBDC), was the first to offer the NxLeveL training course for aspiring business owners taught entirely in Spanish – a first of any SBDC in the country.
Jesus Anguiano, owner of Westside Café & Coffee Company in northwest Reno, took one of Rentas’s NxLeveL training courses.
“Being from another country, I didn’t even know the resources I learned about in this course exist, even after being in business for 16 years,” Anguiano said. “SBDC interns came to look at the restaurant and suggested changes to signage, our menu board, promotion through social media and even offered ideas for interior design. Social media really helped to increase the traffic to the restaurant. I’m also in the process of changing the legal structure of the business and greatly benefited from learning about the importance of having a will, trust and exit plan as a business owner.”
But the proof of success is in what customers say: “I always get the French Toast and he’s all about the huevos rancheros”, says one satisfied customer, and from another repeat customer, “Fresh and delicious sandwiches and probably the best homemade chicken soup I’ve ever had!” Yum! And the ultimate compliment, “The best homemade chicken noodle soup I’ve ever had!”
NxLevel is an intensive training program designed to encourage small-business expansion, offered in all 50 states. It’s the nation’s largest and most effective entrepreneurial training network. Find it at www.nsbdc.org.