NEW YORK, NY— Twenty-two years ago, Michael Montenes set out to start his own small business with the primary goal of ensuring that his customers were satisfied. He knew that in order to do so, he would have to put together and train an all-star team who understood the power of personal customer service and could deliver results.
Montenes founded M.S. Hi-Tech, a New York-based electronic component distributor located in Hauppauge, New York that specializes in procurement and inventory management solutions for customers in the global electronic supply chain. Montenes credits his father with teaching him the importance of quality control and attention to detail for any product, and he demonstrates this lesson by pushing his company to exceed expectations in its mission and operations.
That doesn’t mean the process was always easy.
When Montenes opened his business at 2 p.m. on November 20, 1990, he was 29 years old, “with a credit card, telephone and a prayer... Read More