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Syracuse District Office

Success Stories

Success Stories

Craft Brewer Couple  Master Art and Science of Entrepreneurship

Twenty-three years ago, Kelly and Garry Brown’s wedding toast was made with a different drink than traditional champagne: Garry’s home-brewed beer. Although Kelly was a flight attendant and Garry was a newspaper photographer, their passion for craft beer inspired them to start the first brewpub in the Capital Region a few years later.

“We bought an old, dilapidated building in Troy in 1990 because it was a great location on the Hudson River and it was affordable. We spent the next three years renovating it. Garry would work on the building during the day and then work nights at the paper. I continued working for the airline and we were able to use my miles towards research trips to the West Coast and Europe to see how beer could really taste,” said Kelly.

The startup went through a few name evolutions, opening as Brown and Moran, changing to Uncle Sam Pub & Brewery the next year and finally changing to Brown’s Brewing Company in 2006. The Browns wanted to open... Read More

“I always knew I wanted to be an entrepreneur, even in the seventh grade, I just didn’t know what kind of business to start and pursue. I remember seeing a news story about Ashley Qualls who had started her own online company called WhateverLife.com to provide layouts for MySpace pages. She built the website at 14 and over the course of five years built it into a $1 million company. I was about the same age and to learn how she started a business, took it to the next level and became really successful was very inspirational for me,” recounts Matthew Turcotte. “It also opened up my eyes to starting an internet business because it could be done at home with low upfront costs.”

At just 14, Matthew Turcotte developed his first website and hasn’t looked back. His web development company, North Shore Solutions, counted his hometown of Clayton, its fire department, and the local opera house as his clients just two years later. Since he hadn’t earned his driver’s license yet,... Read More

The U.S. Small Business Administration has selected Louis J. DeMent, CEO and vice president of Giovanni Food Company based in Syracuse, N.Y., as the New York State winner of the 2013 Small Business Person of the Year Award. Nominated by the Greater Syracuse Business Development Corporation, Giovanni’s was chosen for the award based on its growth in sales and employees, staying power, response to adversity as well as charitable contributions. Giovanni Food Company (GFC) has been making pasta sauces since 1934, when the DeMent family first opened their Italian-style restaurant in Oswego, NY. The DeMents started manufacturing pasta sauces on a larger scale in the 1950s and gradually expanded into other tomato-based product lines.

Second-generation owner Jack DeMent led the company through its early growth stages and navigated the certification process to make spaghetti sauce for the USDA Food for Kids and Needy Families Program. When Jack’s son Lou joined the family business as... Read More

In 1986, innovator Karen Goetz saw a business opportunity to transform the way event tickets were sold in the arts, sports and entertainment industries. Her developers created graphical seat-selection software for PCs, unimagined at the beginning of the PC revolution during the 1980s.  Goetz’s startup company was the first to the marketplace with a color-coded, interactive seating chart that made selling tickets not only user friendly for the entertainment venues that were her customers, but also able to capture important data on who their customers were who were buying tickets.  TicketsLive grew rapidly from three employees to 125 in five countries.  In 1995, Goetz and her team foresaw the growth of the Internet as a marketplace, and began transforming the company from solely a provider of computerized box office ticketing systems to one of the most advanced Internet ticketing companies and networks in the world, with a base of 150 million tickets available for sale on the... Read More

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