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All-Clean Window Cleaning Business Makes Clean Sweep form One Generation to the Next

Photo of Brandon (son) and Steve (father) Vaughn cleaning windows

Situation

In 2011, Brandon Vaughn bought All-Clean Window Service from his father, Jim Vaughn, upon diagnosis of a serious health condition for Jim. Brandon knew he needed to grow the business so his father could retire after running the business for more than 30 years. Despite the company’s long track record, it had to act like a startup in many ways by updating the branding, offering additional services and developing new internal systems.

Solution

Brandon knew he needed help from people more experienced than him; and, who could coach him through all the transitions of growing a business. So he reached out to the Small Business Development Center (SBDC) at Mt. Hood Community College in Gresham, Oregon for assistance. Brandon met regularly with Mt. Hood SBDC Director Kedma Ough who was able to coach him to stay focused on the things that truly mattered and served as a sounding board for ideas that would take his business to the next level.

Impact

Since working with the Mt. Hood SBDC, All-Clean has gone from $100,000 to more than $1 million in revenue. Brandon doubled his service coverage area from east Portland to the west in Lake Oswego. Starting from one employee in 2011, he now employs 21 team members. Today, Brandon is expanding his All-Clean Window Service to include All-Clean Soft-Wash roof cleaning service and Portland’s only trash can sanitation service known as One Clean Can. He was also recognized as the 2017 SBA Oregon Small Business Person of the Year.

From the owner

“I learned how to be a CEO - develop a team and inspire others,” said Brandon. “It’s a skillset I didn’t give enough attention to starting out.”

 

For more information

Oregon SBDC network: www.bizcenter.org

Mt. Hood SBDC: www.mhccbizcenter.org

SBA Portland District Office: www.sba.gov/or

Company Name: 
All-Clean Property Maintenance LLC
Location: 
Troutdale, Oregon