Know thyself. And in the small business world, know thy business. As Rich Hagins, CEO of Upstate firm US&S, Inc., has realized, that's the basis for business success.
A retired Navy commander, Rich started his business in 2003 as Universal Supplies and Services with an initial $25,000 investment and two unpaid employees based out of a two-room Greenville office. Its initial focus was on janitorial and various other services, like security and maintenance.
Two years later, in May 2005, the business was accepted into the SBA’s 8(a) Business Development Program, designed to help small disadvantaged businesses better compete for procurement opportunities in the federal government arena.
Over the next few years, the business grew by diversifying into additional industries and adding qualified and experienced employees to the team. By 2008, with 15 employees, the company’s capabilities had grown from its janitorial roots to include services like minor... Read More