Brian Walser started his plumbing business with a load of ambition and a pickup, working out of his house. Today, Brian’s Plumbing is one of the largest plumbing companies in Wichita Falls, Texas, thanks in part to the advice and encouragement from America’s Small Business Development Center at Midwestern State University (MSU SBDC) in Wichita Falls, Texas.
“It has been exciting to watch Brian’s Plumbing grow and to assist them throughout the years with advice and encouragement,” said Vanda Cullar, Regional Director, MSU SBDC.
Brian and his wife Diane started Brian’s Plumbing in 1984 with a truck full of tools, a pager and a roll of quarters. Brian would drive to a pay phone, call Diane and get directions to the next job.
Communication has progressed from the pay phone to cell phones for each plumber. Each job is sent via text message by the dispatcher in the office to the plumber.
Back in the day, Brian worked day and night and never turned down a... Read More