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El Paso District Office

Success Stories

Success Stories

El Paso Jack in the Box Franchise Expands with SBA Support

After a disheartening experience in commercial real estate in California, Michael Norwich Jr. moved to El Paso, Texas to work with his father who owned several Jack in the Box restaurant franchises.

He began with the restaurant by learning the basics – making hamburgers and French fries, working the drive-thru and cleaning the restrooms. Within six months, he was given his own store to manage.

Shortly after Michael had begun with Jack in the Box, a Seattle affiliate was linked to an e-coli outbreak that sickened over 500 people. News of the outbreak was so wide spread that the chain experienced revenue declines in excess of fifty percent within a week. The restaurant Michael was managing had its weekly revenues drop dramatically and in order to survive he worked with only one other employee.

The first year loss after the Seattle incident was overcome through assistance from the corporate Jack in the Box and a local lender who agreed to convert the business... Read More

Military Officer Transitions to Entrepreneurship Serving the Military

After graduating from Virginia State University with a Bachelors of Administration in Political Science, Von Washington joined the U.S. Army as an officer Air Defense Artillery Corp.  After serving 13 years in the military, he went to work with Lockheed Missiles and Space Company conducting development, planning and coordination for the Theater High Altitude Air Defense (THADD) missile defense system.

Washington gained valuable management and technical skills while serving as operations officer, company commander and operations research systems analyst and weapons system manager.  After working with Lockheed he decided to work as an independent consultant with the Department of Defense.  During this time he began to formulate his idea of starting his own small business.

In 2007 Washington formed Integrated Defense Applications, LLC doing business as IDA Technology.  IDA Technology is a Service-Disabled Veteran Owned Business, specializing in program management and... Read More

El Paso Edible Arrangements Still Remains One of the Top in the Nation

While on a flight to New York City, Clara Khoury was passing time by reading the air carrier’s magazine and noticed an advertisement that caught her eye. She read about a franchise opportunity for Edible Arrangements, a gift store offering a variety of fresh fruit bouquets for special occasions. Father’s Day was coming up so when she returned to El Paso to purchase a fruit bouquet she looked for an Edible Arrangement but there was none to be found. This discovery led to the idea of owning an Edible Arrangements store in El Paso.

Clara is no stranger to small business ownership since her father owned a restaurant and at an early age she learned his work ethics and the importance of being dedicated to the business. Her husband, Tony Khoury is an entrepreneur as well and has owned a commercial flooring business for 27 years. At this time, Clara had been employed as a teacher for 23 years but she now had become consumed with the idea of owning her own business.

She... Read More

After serving her county for three years in the U.S. Army, and then serving as a civilian veterinarian at Fort Bliss Veterinarian Treatment Facility, Dr. Amy Starr decided she wanted to start her own business. She had an idea to start a unique veterinary clinic that was regional and could serve many pet owners, a mobile veterinary clinic.

Dr. Starr could envision the success of her idea but required the funding to make her dream become a reality. This is when she called on United Bank of Paso Del Norte, an often recognized SBA top lender in El Paso. She presented her plan and as a veteran, she was able to obtain an SBA Patriot Express guaranteed loan from United Bank.

Patriot Express Loans targets those in the military community who want to establish or expand a small business. Those who are eligible include veterans, service-disabled veterans, active-duty service members eligible for the military’s transition assistance program, Reservists and National Guard... Read More