Office of Capital Access | Resources

How will the NGPC process your case

This Center will utilize Loan Resolution Teams to manage cases. Upon receipt of your request for action, your request will be assigned to a team for resolution. The assigned Loan Specialist will either take action or contact you for additional information to complete the action requested. You may communicate with us through the following means:

Main Line: 703-487-9283
Fax: 202-481-4674
General Loan Resolution E-mail:
Guaranty Purchase Requests: