Lori Gillen has more than 30 years of experience in the field of economic and business development working with government, non-profit organizations, and the entrepreneurial sector.
The U.S. Small Business Administration’s (SBA) Office of Entrepreneurial Development (ED) designed a multi-year time series study to assess the impact of the programs it offers to small businesses. This study has examined clients who received services, starting in 2003. The SBA initiated this study as part of the process of meeting the then President’s Management Agenda and subsequent evaluative processes such as the Office of Management and Budget’s (OMB) Program Assessment Rating Tool (PART) evaluation. SBA contracted with Concentrance Consulting Group to assist in administering the study, to analyze the findings and to write this report. This report is the seventh report in the study and presents the findings from three separate study groups as shown in the table below; 2009 clients’ initial attitudinal assessment of their counseling experience, and a follow-up with 2007 and 2008 clients to assess the financial impact of the received assistance.
To view the complete report, please see the attachment below.