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SBA Learning Center

SBA Learning Center

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Training Icon Crime Prevention: A Guide for Small Businesses

The course is directed to small business owners who are concerned about crimes within and around their businesses. This module will help you become aware of how crime can affect your firm and...

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Training Icon Customer Service

This self-paced training exercise is an introduction to customer service and how it impacts your business

Topics include: Defining what good customer service is, implementing good customer...

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Training Icon Cybersecurity for Small Businesses

This self-paced training exercise provides an introduction to securing information in a small business.

Topics include: Defining cybersecurity; Explaining the importance of securing...

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Training Icon Disaster Recovery: A guide to SBA's Disaster Assistance Programs

This  video provides an overview of SBA’s Disaster Assistance programs, resources, tips, and...

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Training Icon Establishing Values for Your Business

The values and culture of your company have a direct effect on your employees, customers and ultimately your bottom line. What are you doing to establish, cultivate and grow this precious...

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Training Icon Growing an Established Company

You have started your business and now you think you are ready to grow. How do you really know if you and your company are ready for the next step? This course will help you determine if a growth...

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Training Icon Introduction to Human Resources

Human resource management plays a critical role for small businesses, so as a small business owner it is important that you understand the main human resource management issues.  This course will...

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Training Icon Introduction to Pricing

Learn about pricing and the impact that it has on the success of your business. From determining your price to implementing your pricing strategy this course will give you the resources to sound...

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Training Icon Legal Requirements for Small Business

As a small business owner, do you know what your federal, state and local legal obligations are? This course will give you an overview of the legal requirements of small business owners.

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Training Icon Patents, Trademarks and Copyrights

What is intellectual property and how do you protect your ideas? This course gives an overview of intellectual properties and explains how to protect them. Learn why you should protect your...

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Training Icon Pricing Models for Successful Business

This course explains pricing models your business might adopt. Learn how to set prices, calculate costs, assess competitors and much more. 

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Training Icon Selling Your Business

This self-paced training exercise will give you an overview of how to sell or close a business.

Topics covered include defining a business exit strategy, transferring ownership of a...

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Training Icon Small Business Employee Recruitment and Retention

The talent and expertise of your employees is one of your businesses’ greatest assets. This course reveals recruiting and retaining strategies to help you locate, recruit, and retain talented...

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Training Icon Take Your Business Global - An Introduction to Exporting

This course is  intended to be a guide for small businesses to help determine if exporting, as a business strategy, makes sense and whether the basic ingredients for export readiness are in-place...

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Training Icon The Recovery Through Retrofit Initiative: Creating Jobs and Saving Homeowners Money

This course will provide an overview of the progress of the Recovery Through Retrofit initiative, the skills needed to make American.

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