Contact SBA

Find ways to contact us by phone and email, along with other avenues to guide you through our services.

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Loan payments and portals

Borrowers from the loan types listed below, who are trying to view their loan or make payments using the MySBA Loan Portal (lending.sba.gov) can contact MySBA Loan Portal Customer Service at 833-572-0502, from 8:00 a.m. to 8:00 p.m. ET, Monday to Friday, or email cls@sba.gov. Closed on all federal holidays. MySBA Loan Portal Customer Service cannot access your individual loan information.

  • Paycheck Protection Program (PPP)
  • All SBA disaster loans including COVID-19 EIDL and physical loss loans
  • 7(a) loans
  • 504 loans

For all other payment-related inquiries, visit the Get help section of our Make a payment to SBA page.

Lender Match

To report technical problems with Lender Match, please contact cls@sba.gov.

Disaster assistance

COVID-19 relief programs

COVID-19 Economic Injury Disaster Loan (EIDL)

Please call COVID-19 EIDL Customer Service at 833-853-5638 (TTY: 711), email COVIDEIDLServicing@sba.gov, or send a message through the MySBA Loan Portal. COVID-19 EIDL Customer Service is open from 8:00 a.m. to 8:00 p.m., Monday through Friday. Closed on all federal holidays.

When emailing SBA, remember to always include your loan or application number as well as reason for request in the email subject line. In the body of the email, include your loan or application number, reason for request, business name, applicant name and contact information.

Paycheck Protection Program (PPP) loan forgiveness

PPP is closed. Borrowers who need assistance with direct forgiveness can call SBA at 877-552-2692 from Monday through Friday, 8:00 a.m. to 5:00 p.m. ET. Closed on all federal holidays. The call center can only assist direct forgiveness applicants. 

All other Paycheck Protection Program questions should be addressed to your lender. Learn more about how to get help with your PPP loan.

Shuttered Venue Operators Grant (SVOG) portal

SVOG is no longer accepting new applications.  For technical assistance with the SVOG portal, existing awardees can call the SBA Disaster Assistance Customer Service center at 800-659-2955 from 8:00 a.m. to 11:00 p.m. ET, Monday to Friday. If you are deaf, hard of hearing, or have a speech disability, please dial 7-1-1 to access telecommunications relay services.

SBA employees are not permitted to assist you with SVOG inquires due to federal grant regulations. Learn more about how to manage your SVOG.

Restaurant Revitalization Fund (RRF) award portal

RRF is no longer accepting applications. Existing RRF awardees can call the RRF's Post-Award Reporting Hotline at 844-279-8898 for technical assistance with the RRF award portal. Closed on all federal holidays. Hotline staff is unable to assist with application statuses or applications that were not funded.

Government contracting assistance

Dynamic Small Business Search (DSBS)

HUBZone program

  • Questions about SBA’s HUBZone program can be sent by e-mail to hubzone@sba.gov.
  • Eligibility assistance is available on Tuesdays and Thursdays from 2:00-3:00 p.m. ET. Call 208-391-5817 Conference ID 278449067#, or find a local number.
  • For technical assistance with the General Login System website, contact gls@sba.gov.

Women-Owned Small Business (WOSB) program

  • Questions about SBA’s Women-Owned Small Business program can be sent by e-mail to wosb@sba.gov
    For technical assistance with the certification website, please contact the wosb.certify.sba.gov helpdesk

8(a) Business Development program

  • Questions about SBA’s 8(a) Business Development program can be sent by e-mail to 8aquestions@sba.gov.
  • For technical assistance with the certification website, please contact the Certify helpdesk.

Mentor-Protégé program

  • Questions about SBA’s Mentor-Protégé program can be sent by e-mail to sbampp@sba.gov.
  • For technical assistance with the certification website, please contact the Certify helpdesk.

Veteran Small Business Certification (VetCert) program

  • For more details about the transfer and SBA’s Veteran Small Business Certification

General inquiries

Contact SBA’s Answer Desk at 1-800-827-5722 or answerdesk@sba.gov, Monday-Friday 9:00 a.m. to 6:00 p.m. ET. Closed on all federal holidays.

You can also contact your SBA District Office for help planning, starting, or growing your small business.

Answer Desk

For non-COVID-19 related questions about how we can help your small business and other general information, email SBA's Answer Desk.

Website content

If you find broken links or out-of-date content on this website, please let us know.

Last updated December 13, 2023