Office of the National Ombudsman

The Office of the National Ombudsman empowers small entities by addressing concerns of uneven and excessive federal regulatory enforcement.

Justice scales with a gavel and books in the background

Established by the Small Business Regulatory Enforcement Fairness Act (SBREFA), this office provides an independent and confidential avenue for small entities to raise issues involving federal agencies. By holding federal agencies accountable, the National Ombudsman effectively reduces unnecessary regulatory burdens.

Per statute, the National Ombudsman ensures the voices of small businesses, government entities, and not-for-profit organizations are heard at the highest levels of federal government. The Office of the National Ombudsman reports annually to Congress on federal agency responsiveness to comments.

Small entities are encouraged to file a Federal Agency Comment if they experience any of the following:

  • Excessive or uneven regulatory enforcement actions
  • Audits, on-site inspections, compliance assistance efforts, or other enforcement related communication or contact by federal agency personnel
  • Issues with existing federal regulation or guidelines

If you are not able to file using the online form:

Filing a comment does not limit your rights or obligations related to the federal agency involved.

When federal agencies publish regulations that may have a significant economic impact on small businesses, they are required to publish Small Entity Compliance Guides. These guides help small businesses understand new regulations and how they might affect them.