SBA's Disaster Field Operations Centers are responsible for standing up local business recovery centers and disaster loan outreach centers, as well as staffing federal and state disaster recovery centers in disaster sites. These field offices act as one-stop-shops for businesses, homeowners, and renters seeking to cover losses caused by declared natural disasters.
Specifically, the centers help the Office of Disaster Assistance in its mission to provide low-interest disaster loans to businesses of all sizes, private non-profit organizations, homeowners, and renters to repair or replace real estate, personal property, machinery and equipment, inventory and business assets that have been damaged or destroyed in a declared disaster. The Field Operations Centers also coordinate with federal, state, and local partners, conduct outreach to elected officials, the media and the public, and conduct damage assessments with federal, state, local, and tribal stakeholders.
For assistance with SBA physical loss and non-COVID EIDL related to natural disasters, call 800-659-2955 or email firstname.lastname@example.org. If you are deaf, hard of hearing, or have a speech disability, please dial 7-1-1 to access telecommunications relay services. The SBA Disaster Assistance Customer Service Center is open 8:00 a.m. to 8:00 p.m. ET, Monday to Friday.
Business owners who are unable to visit local business recovery centers may apply for assistance online.
Disaster Field Operations Center East
Areas covered by the Field Operations Center East (FOCE):
Alabama, Connecticut, Delaware, District of Columbia, Florida, Georgia, Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, Tennessee, Vermont, U.S. Virgin Islands, Virginia, West Virginia, and Wisconsin
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101 Marietta St. NW, Suite 700
Atlanta, GA 30303
Disaster Field Operations Center West
Areas covered by the Field Operations Center West (FOCW):
Alaska, American Samoa, Arizona, Arkansas, California, Colorado, the National Government of the Federated States of Micronesia, Guam, Hawaii, Idaho, Iowa, Kansas, Louisiana, Republic of the Marshall Islands, Missouri, Montana, Nebraska, Nevada, New Mexico, North Dakota, Commonwealth of Northern Mariana Islands, Oklahoma, Oregon, South Dakota, Texas, Utah, Washington, and Wyoming
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6501 Sylvan Rd.
Citrus Heights, CA 95610
- Recent disaster declarations and locations
- Disaster loans
- Disaster press releases
- Prepare for emergencies
- American Red Cross
- Federal Emergency Management Agency
- HUD Disaster Recovery Assistance
- Insurance Institute for Business & Home Safety (IBHS)
- Internal Revenue Service (IRS)
- National Earthquake Information Center
- National Hurricane Center
- National Oceanic and Atmospheric Administration
- National Weather Service
- Office of Personnel Management (OPM)
- Pacific Disaster Center
- U.S. Department of Agriculture (USDA)