Evaluation of Characteristics and Perceptions of Disaster Assistance Mitigation Loan Option Borrowers

A report on the ODA Mitigation Loan Program Evaluation which addresses the question, what are the characteristics and perceptions of disaster survivors who are eligible for the mitigation increase option. The report presents the findings from the environmental scan of communication materials, results from the analysis of the DCMS 1.0 loan data, and insights from interviews with program participants. In addition the report provides recommendations on program improvements for SBA staff processes, communication strategies, and suggestions for future research.