The Loyalty Blueprint: From Staff to Customers Summit

Event description

Registration is Required for this Event!
Breakfast and lunch will be served.
 

Join us for an engaging and practical workshop designed specifically for small business owners and managers who want to drive growth by building loyalty from the inside out.

Morning Session | 9:00 AM – 12:00 PM - Customer Experience

Discover proven tools and strategies to create unforgettable customer experiences that foster loyalty, encourage repeat business, and strengthen your brand.

Afternoon Session | 1:00 PM – 4:00 PM - Employee Experience

Learn how to hire and train the right team, set clear expectations, measure performance, and shape a culture that inspires excellence and accountability.

Whether you're looking to improve customer retention or build a stronger team, this event gives you the blueprint to do both—and grow your business with confidence.

Don’t miss this opportunity to elevate your business from the inside out!

Funded in part through a Cooperative Agreement with the U.S. Small Business Administration. All opinions, conclusions, and/or recommendations expressed herein are those of the author(s) and do not necessarily reflect the views of the SBA. Reasonable accommodations for persons with disabilities will be made if requested at least two weeks in advance. Contact Sarah Espinosa at 910-672-2683 or sespinos@uncfsu.edu.