How to Handle Customer Complaints: Turn a Potentially Bad Situation into an Opportunity!

Date and time

-

Location

Online

Host organization

Kentucky SBDC

Type of event

Resource Partner event

Event description

No matter how hard you try, sometimes something goes wrong, and a customer experiences a problem with your business, its employees, products, or services. 

It happens. But wouldn't it be great to turn a dissatisfied customer into a raving fan? You can!

Join us as we explore the pitfalls and opportunities of customer complaints!

Register