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… actions by SBA personnel (e.g. , issuance of a memorandum, training). 18. Perform periodic (quarterly) quality assurance … We recommend the CHCO: 33. Reinforce through management training the importance of properly and fully completing the … retention for alternate processing contracts Resolved Training for information technology (IT) security personnel …
… program procedures and processes and provide additional training for lenders and Agency personnel involved in … reviewed for accuracy and completeness, and would provide training to contracting specialists/officers to reinforce …