ATLANTA – The U.S. Small Business Administration (SBA) announced the opening of Disaster Loan Outreach Centers (DLOCs) in Charlevoix, Emmet, Otsego and Presque Isle counties to assist small businesses, private nonprofits and residents affected by the severe winter storms occurring March 28-30.
Beginning Monday, June 16, SBA customer service representatives will be on hand at the Disaster Loan Outreach Centers to answer questions about SBA’s disaster loan program, explain the application process and help individuals complete their application. Walk-ins are accepted, but you can schedule an in-person appointment in advance at appointment.sba.gov.
The DLOCs hours of operation are listed below:
Disaster Loan Outreach Center (DLOC)
Charlevoix County
Charlevoix County Sheriff’s office
1000 Grant Street
Charlevoix, MI 49720
Opening: Monday, June 16, 9 a.m. to 5 p.m.
Hours: Monday – Friday, 8 a.m. to 5 p.m.
Saturday, 10 a.m. to 2 p.m.
Closed: Sunday
Closed: Thursday, June 19 in Observance of the Juneteenth Holiday
Permanently Closing: Saturday, June 21 at 2 p.m.
Disaster Loan Outreach Center (DLOC)
Emmet County
Little Traverse Township
8288 S. Pleasantview Road
Harbor Springs, MI 49740
Opening: Monday, June 16, 9 a.m. to 5 p.m.
Hours: Monday – Friday, 8 a.m. to 5 p.m.
Saturday, 10 a.m. to 2 p.m.
Closed: Sunday
Closed: Thursday, June 19 in Observance of the Juneteenth Holiday
Permanently Closing: Saturday, June 28 at 2 p.m.
Disaster Loan Outreach Center (DLOC)
Otsego County
United Way of Otsego County
116 E. 5th Street
Gaylord, MI 49735
Opening: Monday, June 16, 9 a.m. to 5 p.m.
Hours: Monday – Friday, 8 a.m. to 5 p.m.
Saturday, 10 a.m. to 2 p.m.
Closed: Sunday
Closed: Thursday, June 19 in Observance of the Juneteenth Holiday
Permanently Closing: Saturday, June 28 at 2 p.m.
Disaster Loan Outreach Center (DLOC)
Presque Isle County
Huron State Bank Annex Building
192 N. 2nd Street
Rogers City, MI 49779
Opening: Monday, June 16, 9 a.m. to 5 p.m.
Hours: Monday – Friday, 8 a.m. to 5 p.m.
Saturday, 10 a.m. to 2 p.m.
Closed: Sunday
Closed: Thursday, June 19 in Observance of the Juneteenth Holiday
Permanently Closing: Saturday, June 21 at 2 p.m.
“When disasters strike, SBA’s Disaster Loan Outreach Centers play a vital role in helping small businesses and their communities recover,” said Chris Stallings, associate administrator of the Office of Disaster Recovery and Resilience at the SBA. “At these centers, SBA specialists assist business owners and residents with disaster loan applications and provide information on the full range of recovery programs available.”
Disaster survivors should not wait to settle with their insurance company before applying for a disaster loan. If a survivor does not know how much of their loss will be covered by insurance or other sources, SBA can make a low-interest disaster loan for the total loss up to its loan limits, provided the borrower agrees to use insurance proceeds to reduce or repay the loan.
To apply online, visit sba.gov/disaster. Applicants may also call SBA’s Customer Service Center at (800) 659-2955 or email disastercustomerservice@sba.gov for more information on SBA disaster assistance. For people who are deaf, hard of hearing, or have a speech disability, please dial 7-1-1 to access telecommunications relay services.
The filing deadline to return applications for physical property damage is Aug. 8, 2025. The deadline to return economic injury applications is Mar. 9, 2026.
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About the U.S. Small Business Administration
The U.S. Small Business Administration helps power the American dream of business ownership. As the only go-to resource and voice for small businesses backed by the strength of the federal government, the SBA empowers entrepreneurs and small business owners with the resources and support they need to start, grow or expand their businesses, or recover from a declared disaster. It delivers services through an extensive network of SBA field offices and partnerships with public and private organizations. To learn more, visit www.sba.gov.