The Lean Way to Build an Unbeatable Culture

Event description

Learn why Peter Drucker says that “Culture eats strategy for breakfast” and why organizational culture is your most important entrepreneurial advantage. In this webinar, David Hinds shows you how to apply Lean thinking to build an unbeatable culture as you establish a respectful and trusting workplace. You will acquire critical coaching and observational skills and learn how to apply those skills in making Gemba Walks to improve services and build trusting relationships. Experience has shown that a Lean style culture leads to productive and committed employees, delighted and loyal customers, positive workplace energy, and less stress for you and for all of your employees.